Adnams Cellar & Kitchen Review

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Adnams Cellar & Kitchen is the retail arm of Adnams brewery, one of the most famous and well loved of the British breweries. Voted brewery of the year in 2011 by readers of The Good Pub Guide, they offer a comprehensive range of Adnams beers for sale through both the website as well as through a number of retail stores in East Anglia and London. Complementing their beer selection is a wide range of wines as well as gins and kitchenware products. Visit the website or write your own review here.

Buyer Survey

Adnams has plenty of beer drinking fans and was voted brewery of the year in 2011 by readers of The Good Pub Guide. On the vino side, wine connoisseurs have spoken approvingly of Adnams’s wine list and the company has gained positive reviews from The Times, The Independent and BBC Good Food magazine, among just a few. In addition, the company is part of the bunch coalition of leading independent UK wine sellers and has won Independent Wine Merchant of the Year in the Decanter World Wine Awards. Customers praised the store for the quality of the real ale and the high levels of customer service. In addition, reviewers were very positive about the high quality of Adnams’s First Rate gin. One of the big pluses about buying through the website is the savings that can be had, particularly when compared to pub prices. According to some buyers the best value of all on beer can be had from buying the 5L mini casks.

There was a distinct lack of negative commentary about the company. One person did comment that it might be cheaper to buy beer from the supermarket, although buyers of Adnams are generally looking for a more unique taste than standard lagers or beers that would be on for an equivalent price in the supermarkets.

Sales & Promotions

Adnams has a core range of wines but also runs occasional promotions of one-off purchases of wines from small producers – generally running for just a month or two. One popular initiative for Adnams customers is the seasonal cellar club. This is a members club (free to join) where customers can get 12 bottles of select wine delivered free every quarter. Members also have an additional incentive of 10 percent off any other online purchases.

Coupon, Discount, and Voucher Codes

Promotionalcodes has offers of sub-£4 a bottle wine via their site and 15 percent off selected lines, while Hotukdeals occasionally has deals, like an Adnams Topaz Gold mini-cask twin pack (2 x 5L) for £19.98 (down from £31.98), or free delivery from the online store as a one-off deal. Over on Savebritainmoney the site has offered discount deals in the past of a six-bottle Adnams beer gift pack for £10.

Delivery Policy

Standard delivery is free for orders over £50 to Mainland Britain, while orders under this have a £5.99 delivery charge. Purchases will arrive within 3 to 5 days, although next working day delivery is available (cost: £7.50). En primeur orders on wine have a similar delivery charge (£7.50). Due to the breakable nature of products customers are advised to check all goods before signing for them. In the event that there are damages or breakages a note indicating ‘Damaged’ should be written on the consignment note beneath the signature.

Refund & Returns Policy

Adnams will provide a full refund in the event that a customer is not fully satisfied with their order. If this happens the product(s) should be returned within one month of purchase. Products must be in a saleable condition and delivery charges are non-refundable. If a product is damaged upon arrival Adnams will arrange for collection and replacement. The company must be notified of such issues within 24 hours of delivery, however. Payment will then be refunded within 14 working days of the company receiving the goods.

Address & Phone Number

Address: Adnams plc.
Sole Bay Brewery
Southwold
Suffolk
IP18 6JW

Telephone: 01502 727 200

Email: info@adnams.co.uk

Company Origin

Adnams Cellar & Kitchen began life as just two shops in Southwold, on the East Coast. They were within the sound of a bell ring from Adnams brewery and were opened to serve the many customers who visited the area and enjoyed the regional favourite. From there the business developed into a mail order offering, selling wines, beers and hand-selected kitchenware. Moving forward 30 years and 2005 marked the beginning of an expansion that saw stores opening across East Anglia and in London. The e-commerce side of the business operated in tandem with the bricks and mortar stores and saw the development of the website selling the full range of Adnams-branded products. All beers are made in Southwold while wines are selected from wineries throughout the world and sold through Adnams.

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