CheapSmells Review

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CheapSmells.com is a UK-based online retailer of perfumes, aftershaves, cosmetics, skincare and haircare that offers significant savings on branded products. They stock an impressive range and offer savings on regular retail prices of anywhere from 24 to 76 percent. In addition they have been designated as a trusted seller by several consumer websites. Visit the CheapSmells sale or write your own review here.

Buyer Survey

CheapSmells.com got fantastic reviews from buyers with customer after customer giving it full marks. A number of consumer websites have graded the company as a top rated and trusted seller with customers consistently praising the excellent value and their experience of the delivery service, which was described as fast and efficient. One person in particular said that they were able to find a perfume on the website that they had been searching for unsuccessfully for months and which had been out of stock in the shops.

Reviews of the company were almost uniformly favourable. One person commented on a negative experience they had had, saying that the product was damaged when it arrived, while another said that their product was delayed. From the overwhelmingly positive comments however, these appear to be the exception. Notably, many of the favourable comments came from long-standing customers.

Sales & Promotions

CheapSmells.com runs short-term promotions on its website with discounts ranging from 24 – 76 percent on brands like Calvin Klein, Jimmy Choo and TIGI. They also run additional sales  and flash promotions on their Facebook page, approximately every 1 – 2 weeks. Recently there were offers of 40 percent off RRP on Clinque Skincare and up to 70 percent off RRP on Max Factor. Last year there were sales in November in time for Christmas and in the January post-Christmas period.

Coupon, Discount, and Voucher Codes

CheapSmells.com offers pretty substantial discounts on their own site although there are some additional savings to be made if you use discounts and voucher codes from some other sites. Hotukdeals has a voucher code that will get a further reduction on some perfumes with some cashback for members. Retailmenot also has coupon codes for the site and recent offers included 50 percent of Clarins moisturisers and 10 percent off gift sets.

Delivery Policy

Standard delivery is free to any part of the UK and the company says that the majority of orders are despatched within one working day of purchase. Delivery timeframes are between 4-8 working days. For customers who want a faster delivery there is a priority option that will take 2-4 working days (cost: £1.95) or even a next day special delivery option (cost: £5.95). Both priority and special delivery are tracked to allow customers to see their progress.

Refund & Returns Policy

CheapSmells.com will offer a full refund to any customer who is not 100 percent happy with their purchase. You can ask for a refund for any reason, even if the reason for return is simply that you have changed your mind. The company asks that you enclose a note with your name and address and the reason for the refund, presumably to address any issues in their service. Products must be returned still unopened and in the original packaging within 30 days of receipt. The company has a freepost address that can be used.

Address & Phone Number

Address: CheapSmells.com
PO Box 66
St Peter Port
Guernsey
GY1 4BJ

Telephone: 0044 (0) 1481 811188

Email: info@CheapSmells.com

Company Origin

CheapSmells.com is the online presence of IEB Trading and was launched in 2004 with the objective of selling high street perfume brands to consumers at affordable prices. The business has grown since then and they have expanded their range to include aftershaves, skin care and hair care. Recently they broadened this to encompass cosmetics. The company has developed a customer base by offering popular brands at a substantial discount on regular retail prices.

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