Emma Bridgewater Review

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Specialising mostly in hand-painted pottery, Emma Bridgewater is also a home-wear brand that produces textiles, kitchen accessories and gifts in its instantly recognisable trademark patterns and designs. Visit the Emma Bridgewater sale or write your own review here.

Buyer Survey

Emma Bridgewater customers particularly like the playful, kitsch designs of the brand which they said make it unique without looking ‘cheap’. Most have commented that they have purchased home-wear items as a gift for a loved one or as a wedding present due to the range of colourful styles and the variety of products available.

A theme of the buyers reviewed was an appreciation for the fact that the imaginative patterns offer a good alternative in the home to the plain, monochrome ceramics that can be bought in other high street stores.

Customers were also pleased at the craftsmanship of the hand-painted ceramic pottery as well as the fact that all Emma Bridgewater products are manufactured in the Stoke-in-Trent factory within Great Britain, rather than outside of the UK.

Sales & Promotions

Emma Bridgewater carries two seasonal sales during the year with past season lines featuring in the Outlet section of emmabridgewater.co.uk. Discontinued lines and pottery seconds are offered at heavily discounted prices and can also be purchased at factory stores as well as online.

Customers are invited to subscribe to the Emma Bridgewater email newsletter for exclusive information on upcoming sales, offers and promotions.

Fans of Emma Bridgewater can also pay a one-off fee for a lifetime membership to the Emma Bridgewater Members Club in order to regular updates, invitations to sale preview days, members’ only promotions and the chance to buy exclusive products.

Delivery

Standard mainland UK delivery of any Emma Bridgewater products costs £5 and is estimated to arrive within 7-10 working days, whilst personalised orders take approximately 10 working days. Dependent on order value and weight ordered items are sent via Royal Mail or by courier and require a signature upon delivery.

International orders are processed via traceable courier and take approximately 7-10 days to arrive.

Orders can be cancelled before arrival by calling 0844 243 9266, with the exception of personalised items.

Refund & Returns Policy

Unsatisfied customers can return their Emma Bridgewater products within 14 days of receipt by contacting Customer Services for a full refund or exchange. Returned items should be packaged in original packaging where possible alongside a completed despatch note detailing the reason for return. All items are refundable with the exception of fabric, personalised, bedding and food products unless faulty.

Address & Phone Number

Telephone: 0844 243 9266

Postal Address: Emma Bridgewater,
Lichfield Street,
Stoke-on-Trent
ST1 3EJ

Email: mailorder@emmabridgewater.co.uk

Emma Bridgewater Origin and History

Emma Bridgewater is a British, family-run company that was established in 1985 by Emma and Matthew Bridgewater in order to create playful, artistic home-wear to help make a house a home. The trademark animal and garden designs stem from the founders’ love and passion for nature and the arts; a passion which has meant that they both still contribute to some of the brand’s most popular ranges today.

Emma Bridgewater pottery is crafted from authentic Staffordshire cream earthenware and hand-decorated in Stoke-in-Trent making the brand truly British.

 

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