Fifty Plus Review
Fifty Plus is a brand that specialises in providing stylish, well fitted clothes for older women. A range of sizes are available, starting from size 12 and going right up to size 34. The brand focuses on women’s clothing, although it also has a smaller men’s section, again with a good offering of large sizes.
Reviews of Fifty Plus were slightly mixed with both favourable and unfavourable comments on the company’s products, prices and delivery. Some customers felt that the product range was good with an extensive range of both classic and contemporary styles. Others thought that delivery charges were low, particularly when customers bought a few items at the same time – the cost of delivery is the same, regardless of the number of products bought. This allowed some customers to send for a few sizes and colours and then return the unwanted items.
On the downside one customer was slightly disappointed by the material used in the clothing as they felt the quality could have been better. These were the non-branded items, as opposed to names like Clarkes, Hush Puppy or Agenda Studio, which the company also stocks. The customer felt that branded products would be of better quality. Some buyers felt that the clothes sizes were not exactly the same as standard high street sizes, usually a size smaller than usual. Buyers also advised checking the checkout prices when ordering online as sale prices were not always updated to take reductions into account. In terms of delivery a couple of buyers had experienced some issues where it took longer than the three to five days they expected.
Sales & Promotions
Fifty Plus runs competitions on its website with prizes such as cash wins and 2-night breaks to Scotland. In addition, by liking the company on Facebook, customers get notified of sales like the end of season sale with up to 60 percent off items and one off promotions with voucher codes offering 30 percent off swimwear or free next day delivery.
Coupon, Discount, and Voucher Codes
Hotukdeals has run promotions with 10 or 20 percent off products and £10 off orders over £50. Vouchercloud has advertised deals of ‘Buy one get one free’ on selected knitwear and thirty to fifty percent off products for a limited period. In addition, Retailmenot has offered coupon codes for free pedicure sets or 20 percent off partywear.
Standard delivery timeframes are 3 to 5 working days and customers can track progress of deliveries online. The company says that some items like heavier furniture or personalised goods may take longer than 5 days. The delivery cost is £2.99 per order, regardless of how many items are included in the order. However, larger or more expensive items may incur additional charges. Next working day or nominated delivery is available at a cost of £3.99 on top of the regular delivery charge. Again, this is a per order cost so it doesn’t matter how many items are included in the order.
Refund & Returns Policy
Fifty Plus offers customers a free 14-day home approval trial, allowing people to try out certain items and return any that are unwanted. There are some exceptions to the home approval offer, such as electrical goods, self-assembly items, floor coverings or cosmetics. For a full list customers should refer to the company’s website. Goods for return should be as new and sent back with the completed Advice Note that came with the delivery. Items can then be returned via courier, myHermes ParcelShop or the Post Office. The company may charge for the cost of delivery – currently this is £3 per item.
If customers are returning any items not included in the home approval range, there will often be only a 7-day period in which to return the goods. Otherwise, the returns process is the same. Some items cannot be returned, such as those that have been assembled, fitted or installed. If an item is damaged however, it can still be returned.
Address & Phone Number
40 Lever Street
Telephone: 0871 231 2000 (Calls cost 10p per minute plus network extras
Fifty Plus is part of J D Williams & Company Ltd., a large UK home shopping company with over 20 brands, such as Jacamo, Gray & Osborn and House of Bath. Fifty Plus is a member of the Ethical Trading Initiative (ETI), which is an alliance of retailers, suppliers, trade unions and voluntary organisations that aim to improve working conditions of people who produce the clothing lines.
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