Jersey Plants Direct Review

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Based from a large plant nursery on the island of Jersey, Jersey Plants Direct are an online plant and mail order company specialising in plant, seeds, flowers and garden accessories. Visit the official website or write your own review here.

Buyer Survey

Jersey Plants Direct customers were generally satisfied with their orders overall, particularly with the value for money of the gardening products in comparison to garden centre and nursery competitors.

People were happy with the policy of free postage and packaging across all products meaning that they were not surprised by hidden costs and large delivery charges at the online checkout.

Several buyers mentioned that their seedlings and plants were damaged and therefore unusable upon delivery and that Jersey Plants were slow to refund or replace such items, claiming that damage is often to be expected during transit. People have also encountered difficulty when trying to contact the customer services team by phone as they have found the line is often engaged so have recommended sending complaints via email instead.

Garden enthusiasts liked the various multi-buy offers across all plants and flowers and were pleased that their flowerbeds, window boxes and displays can be filled for such reasonable prices.

Sales & Promotions

Jersey Plants Direct often advertise various promotions and money saving offers on the Offers page of their website. Customers can expect various multi-buy offers on specific flowers or seeds as well as three for two offers on shrubs and fruit and veg.

Jersey Plants buyers can also subscribe to the email newsletter or request a free copy of Jersey Choice Magazine for exclusive information on upcoming sales and promotions.

Customers are all entitled to free UK P&P on any and every purchase.

Coupon, Discount, and Voucher Codes

In order to obtain exclusive discounts on Jersey Plant Direct products buyers can visit sites such as myvouchercodes.co.uk and moneysupermarket.com. Codes can be entered at the online checkout to receive money off selected lines of seasonal flowers, garden plants and vegetables.

Delivery

Jersey Plants Direct have a policy of free P&P on all orders for the UK and Northern Ireland with no minimum spend requirement, meaning there is no hidden cost at the checkout. Plant parcels are despatched via the postal service or by courier and despatches from Jersey are only made from Monday-Wednesday so that plants are not in transit for too long and therefore damaged. Plants and seedlings are also packaged carefully in specially made boxes and cartons so that there is minimal disturbance during transportation.

Regarding multiple orders, Jersey Plants Direct may not send all plants at the same time as they have a policy of assuring quality control over each plant’s size, stage of growth and quality. Ensuring that each plant is at its optimum quality when despatched may mean a discrepancy in delivery times.

Jersey Plants Direct also advise customers to place their orders early on in the season as part of a ‘first come, first served’ basis.

Refund & Returns Policy

Customers who are not satisfied with their purchase(s) can contact Jersey Plants Direct within 28 days of receipt for a full refund or an exchange. Orders may also be cancelled if they have not yet been despatched and a full refund can be obtained from customer services.

Address & Phone Number

Postal Address:

Jersey Plants Direct,

PO Box 91,

Jersey

JE4 9PX

Telephone:  01534 871 113

Jersey Plants Direct Origins and History

Jersey Plants Direct are an online retailer and mail order company selling value for money flowers, plants, fruit and veg and garden accessories all from the Grantez Farm plant nursery on the British island of Jersey. The company’s managing director Tim has over 30 years’ experience in horticulture and retailing quality plant exports from the island.

The company itself employs a range of horticulturists and gardening experts, including Mike Stentiford MBE, in order to tend the plants and ensure their excellence year upon year.

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